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Are you thinking about pre-planning your funeral? Pre-planning is the best way to choose how you're remembered, to ease the emotional and financial burden on your loved ones, to protect yourself from rising funeral costs, and to let your family know your final wishes.
Click here to learn more, or fill out this form and we will contact you.
Maison funéraire Lessard-Stephens Funeral Home Inc.
21 Elm Street South
TIMMINS, ON CA
If you are looking for information on a particular topic, or if you are looking for a loved one who has been entrusted to our care, you can use the form below to narrow down your search.
|Question #1||What is a funeral?|
|Answer:||A funeral is a time when friends and family gather to celebrate a life and mourn the loss of a loved one. The funeral is the starting point of the recovery process and the first step toward healing.|
|Question #2||What type of funeral service should I have?|
|Answer:||A funeral service can be open to the public or accessible by invitation only. You can choose burial or cremation, a large service or a small one. And you can follow the liturgy of the religion of your choice. Our funeral directors are trained to provide you with support and guidance to help you plan a funeral that reflects your needs and desires.|
|Question #3||Can I personalize my funeral service?|
|Answer:||You most certainly can. Each funeral should reflect the life of the deceased – and no two people are the same. We encourage you to let us know exactly how you want yourself or your loved one to be remembered and we will do our best to create a ceremony that will truly celebrate your life.|
|Question #4||Why should we have a public viewing?|
|Answer:||While not every tradition encourages a public viewing, we believe that they serve a purpose. Making a viewing part of your funeral service provides closure to all in attendance, especially the bereaved. Studies show that viewing the body helps the bereaved recognize the reality of death and can help in the grieving process.|
|Question #5||What does a funeral director do?|
|Answer:||Our funeral directors are here to help you, any time of any day. It is our job to care for you at one of the most difficult times of your life. We work with you to plan the memorial. We carry out all wishes during the funeral and in the disposition of the body. We promise to guide you in the right direction when planning the funeral and help you before, during and after the service.|
|Question #6||What should I do if a death occurs in the middle of the night or on the weekend?|
|Answer:||Call us. We are available 24 hours a day, 7 days a week. If you need immediate assistance, one of our funeral directors will be there.|
|Question #7||What should I do if a death occurs while away from home?|
|Answer:||Our funeral directors can help you no matter where a death has occurred. We’ll take care of everything from bringing your loved one back home to helping you arrange the service.|
|Question #8||Is it possible to have a traditional funeral if someone dies of AIDS?|
|Answer:||Yes, a person who dies of an AIDS-related illness is entitled to the same service options afforded to anyone else. If public viewing is consistent with local or personal customs, that option is encouraged. Touching the deceased's face or hands is perfectly safe. Because the grief experienced by survivors may include a variety of feelings, survivors may need even more support than survivors of non-AIDS-related deaths.|
|Question #9||What recourse does a consumer have for poor service or overcharging?|
|Answer:||While most funeral homes provide outstanding services, sometimes things can go wrong. Funeral service is regulated by the Federal Trade Commission and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the FTC by contacting the Consumer Response Center by phone, toll-free, at 1-877-FTC-HELP (382-4357); TDD: 1-866-653-4261; by mail: Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or on the Internet at www.ftc.gov, using the online complaint form. You may also choose to contact the local Better Business Bureau, or your state consumer protection office.|
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